IM Response

Automatically reply to instant messages sent to your bot

Premium Feature

IM Response is available exclusively to Premium Bot subscribers. If you do not see this option, check that your bot's Premium subscription is active.

What is IM Response?

IM Response lets your bot automatically reply when someone sends it an instant message. This is useful for letting people know your bot is currently logged in for hosting purposes and won't be checking messages right away, or for pointing them toward support resources.

How to Enable IM Response

Follow these steps to turn on and customize your bot's automatic IM reply.

1. Log in to your MoonBots dashboard and select the bot you want to set up.
2. In the left-hand menu, click IM Response.

1. A window will pop up showing the current status of IM Response.

1. Use the dropdown menu and select IM Response Enabled.
2. A text box will appear where you can write your automatic reply message.

1. Click Save IM Response to save your changes.

Using Variables in Your Message

You can personalize your automatic reply using the following variables. When your message is sent, these will automatically be replaced with the sender's information.

1. %FIRST_NAME% – the sender's first name
2. %LAST_NAME% – the sender's last name
3. %SL_NAME% – the sender's Second Life username
4. %USER_UUID% – the sender's Second Life UUID

Tip

A friendly, personalized greeting goes a long way. Try starting your message with something like: Hello %FIRST_NAME% (%SL_NAME%) :)

Turning Off IM Response

To disable the automatic reply at any time, open the IM Response window, choose IM Response Disabled from the dropdown, and click Save IM Response.