Login & Security
Deleting MoonBots Account
Closing Your AccountTo permanently close your Moonbots account, the account owner must submit a request through the contact form.👉 moonbots.co/contact⚠️ Please be aware that closing your acco...
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Quick Login & Password Reset
Quick Login & Password ResetThe MoonBots terminal at the MoonBots office isn't just for paying for bots and checking your wallet. It's also the fastest way to log into your account or reset your p...
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Removing or Transferring a Bot
Removing or Transferring a BotTo remove a bot from your account or transfer ownership to someone else, the current owner must submit a request through our contact form:👉 moonbots.co/contactPlease n...
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Setting Up Multi-Factor Authentication (MFA)
Setting Up Multi-Factor Authentication (MFA)MFA adds an extra layer of security to your bot's Second Life account. MoonBots fully supports MFA-enabled bot accounts. Once MFA is turned on, MoonBots wil...
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Billing & Payments
Funding your Moonbots Wallet
How to Fund Your MoonBots WalletYour MoonBots wallet is used to pay for your bot subscriptions. How to Add FundsPay via In-World TerminalIn Second Life, locate our Moonbots Payment Terminal at our off...
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• 1 found helpful
Renewing Your Bot
Renewing Your BotEvery MoonBots bot needs to be renewed periodically to stay active. When a bot's time is running low, you can top it up in two easy ways: paying in-world at a MoonBots terminal, or pa...
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Account Settings
Advanced Bot Settings
Advanced Bot SettingsThe Advanced Bot Settings panel lets you fine-tune how each of your bots behaves and presents itself in Second Life. You will find settings here for content and region access, pro...
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Affiliate and Referral Codes
What Are Referral Codes?Referral codes let you earn commission by sharing MoonBots with friends. When someone uses your code, they get 10% off all renewals, and you earn 10% commission on their paymen...
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• 2 found helpful
Removing Managers from your Account
Removing Managers from Your MoonBots AccountManagers help you keep your bots active by sharing login, restart, and upkeep duties across your team. If a manager no longer needs access to your bots, whe...
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• 1 found helpful
Updating Your Bot's Second Life Username
Updating Your Bot's Second Life UsernameIf you've paid to change your bot's Second Life account name, your bot won't be able to log in until you update its login information in the MoonBots dashboard....
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MoonBots
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